Privacy Policy

Crewfinder respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the Crewfinder platform.

By using Crewfinder, you agree to the collection and use of information in accordance with this policy.

We collect information necessary to operate a professional hiring and discovery platform.

When you register or create a profile, we may collect full name, email address, mobile number, account type, and login credentials securely managed via authentication systems.

Depending on your use of the platform, we may collect public profile details, business or company name, role, services, category, location, portfolio, experience, descriptions, media, or uploaded content. This information may be publicly visible on your profile.

• Usage data such as pages visited, actions taken, searches, profile views, invites, device and browser information, IP address, and approximate location.
• Payment references, billing status, and subscription information. Payments are processed by third-party providers such as PayFast, and Crewfinder does not store full card details.
• Communication data such as messages sent via the platform, support requests, and email communications.
• AI and system data such as profile data, job or show data, scheduling data, and assignment data used to generate suggestions, rankings, and recommendations.

• Provide and operate the platform.
• Enable hiring and discovery workflows.
• Personalize your experience.
• Process payments and manage subscriptions.
• Communicate with you.
• Improve platform functionality.
• Detect fraud, abuse, or policy violations.
• Generate AI-powered suggestions and insights.

We process your data based on your consent, performance of a contract for platform services, legal obligations, and legitimate interests such as platform improvement, safety, and fraud prevention.

We do not sell your personal data.

Your public profile and content may be visible to other users.

We use trusted third-party providers including Supabase for authentication, database, and storage; PayFast for payment processing; and hosting and infrastructure providers. These providers only process data as required to deliver services.

We may disclose information if required to comply with legal obligations, enforce our Terms or policies, or protect users or the platform.

We retain data as long as your account is active and as required for legal, billing, and compliance purposes.

Users may request deletion of their account and data, subject to legal obligations.

We implement appropriate technical and organizational measures to protect your data, including secure authentication systems, access controls, and encryption where applicable.

However, no system is completely secure, and users should also take steps to protect their accounts.

Depending on applicable law, you may have the right to access your personal data, correct inaccurate data, request deletion, object to or restrict processing, and withdraw consent.

Requests can be made via the contact details below.

Crewfinder may use cookies and similar technologies to maintain sessions, improve user experience, and analyze platform usage.

You can control cookies through your browser settings.

Your data may be processed in different locations depending on our service providers. We ensure appropriate safeguards are in place where required.

Crewfinder is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

We may update this Privacy Policy from time to time. Users will be notified of material changes where required. Continued use of the platform constitutes acceptance of updates.

For privacy-related questions or requests, contact support@crewfinder.co.za.